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The Audio Tour That Slipped
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Dr. Adams: Right, let's start with the visitor app. Isla, where are we with the design?
Isla: The screens are finished and approved, so from my side we're on track. The only open question is the audio tour. The recordings were meant to be ready by the end of this month, but the narrator's schedule has slipped, so we won't have them until the fourteenth of next month.
Dr. Adams: That's a fortnight later than planned. Frank, does that affect the testing?
Frank: It does, I'm afraid. We can't properly test the audio features without the recordings, and I'd rather not rush that part. The last time we skipped it, we ended up with files that wouldn't play on older phones.
Dr. Adams: Fair point. Could we launch without the audio and add it afterwards?
Frank: Technically, yes. The app would work perfectly well with just the maps and the exhibit descriptions.
Isla: I like that idea, as long as we're upfront about it. Visitors might be disappointed if they expect audio and find it missing.
Dr. Adams: Agreed. We'll put a note on the opening screen saying that audio tours are coming soon. So the launch stays on the first of the month, and the audio follows as an update. The budget isn't affected, is it?
Isla: No, the narrator's fee is the same.
Dr. Adams: Good. Frank, please draft the announcement for Friday.
1. What has caused the delay to the audio tour?
2. Why is Frank unwilling to rush the testing?
3. What does the team decide?
4. How does Isla feel about launching without the audio?
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